FORT WAYNE, Ind. (WANE) — Fort Wayne and area brides are in a state of panic after I Do Bridal Boutique closed its doors permanently.

In a social media post Friday the boutique announced the permanent closure. It reads in part, “The last three years have brought a number of changes and obstacles in the wedding industry that we have been fighting to overcome, but ultimately could not.” The post explains that the boutique will make an effort to deliver the dresses in-store to brides while providing refunds to those who have dresses on order.

Multiple brides reached out to WANE15 to share that their dresses are in the store on a rack within view, but no one will let them in. Others share that they reached out to the designers who state they never received payments.

Macy Borroel is a June 2024 bride who purchased a dress in early May. She told WANE 15 that she was required to pay for the dress in full or I Do Bridal Boutique could not order the gown.

Borroel, and other brides, found out the store was closing permanently through social media … not a private message or email. She said, “What I am understanding is that they took our money, ordered the dress through the designer, and did not pay the designer.”

That means Borroel and other brides have to pay the full amount again to get their dresses ordered. She said has not received any information on refunds.

Other Fort Wayne brides are wondering where their money has gone and where their dresses are. Another bride shared her wedding is in two weeks and has still not received her dress.

On Saturday morning, I Do Bridal Boutique posted to their social media that they have attempted to reach out to brides with Allure and Maggie Sottero gowns on order. In the post, they provided other stores, one Indianapolis-based called Sophia’s Bridal and Tux, for those brides with gowns by those designers to contact.

Borroel also said that she called Sophia’s Bridal and Tux, which had no knowledge of this situation. However, Sophia’s Bridal and Tux in Indianapolis is attempting to help these brides according to Borroel.

Later on Saturday, they posted that the boutique is working on coordinating the pickup of items in-store.

WANE15 has reached out to I Do Bridal Boutique for a statement on the closure and how it is being handled for brides waiting for their dresses. No comment has been received at this time.

WANE15 will be following this story and updating when new information is available.