Disaster Distress Helpline provides immediate crisis counseling for those affected by Indianapolis mass shooting


ROCKVILLE, Md. (WANE) – Incidents of mass violence can have an enormous impact on people. Substance Abuse and Mental Health Services Administration (SAMHSA) said that the Disaster Distress Helpline, 1-800-985-5990, can provide immediate counseling to anyone who is seeking help in coping with the mental or emotional effects of Thursday night’s shooting at the Indianapolis FedEx.

SAMHSA said the Helpline is a 24/7 resource that can respond to people who need crisis counseling after experiencing the violence in Indianapolis, or to anyone dealing with the traumatic effects of a natural or human-caused disaster. Helpline specialists are trained to assist callers who have a range of symptoms.

“People who have been through a traumatic event can experience anxiety, worry or insomnia,” said Tom Coderre, the acting Assistant Secretary for Mental Health and Substance Use and the interim head of SAMHSA. “People seeking emotional help in the wake of disaster or tragedy can call or text 1-800-985-5990 and begin the healing process.”

The Helpline immediately connects callers to trained and caring professionals from the nearest crisis counseling center in the nationwide network of centers, SAMHSA said. The Helpline staff will provide confidential counseling, referrals and other needed support services.

Spanish-speakers can press “2” for bilingual support. Callers can also connect with counselors in more than 100 other languages via third-party interpretation services by indicating their preferred language to the responding counselor.

More on the Helpline can be found at https://disasterdistress.samhsa.gov/

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