Indiana Michigan Power is again warning customers about a scam. Company officials say they’ve recently received reports of scammers calling customers telling them their service will be disconnected because they haven’t paid their bill.
I&M says employees never call customers demanding immediate payment. Nor does I&M disconnect service without prior written warning. The scam generally involves a call from someone falsely claiming to be from I&M. The callers demand immediate payment for a bill that is supposedly overdue and threaten disconnection within a short time frame.
The scam callers often tell the customer to buy a debit card and call a specified number to provide the debit card number. Scammers sometimes seek personal credit card or banking information from customers.
I&M says if you get a call like this hang up and call I&M’s Customer Operations Center at 1-800-311-4634 to report the scam. These scams have targeted customers of a number of utility companies throughout the United States. Customers can learn the status of their bill by calling the Customer Operations Center or by using I&M’s mobile application.