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BBB warns of door-to-door security sale

Updated: Monday, 20 Jul 2009, 12:01 PM EDT
Published : Monday, 20 Jul 2009, 11:48 AM EDT

FORT WAYNE, Ind. (WANE) - The following information was provided by the Better Business Bureau:

A Northern Indiana consumers contacted BBB regarding a company that is going door-to-door selling home security systems. The consumer informed us that a Mr. Sullivan from APX told her the company was with the BBB. They are not. In fact, they have a D- rating with 1,534 complaints and government actions on their record. For a full report, please go to http://www.bbb.org/utah/business-reviews/security-control-equipment-suppliers/apx-alarm-security-solutions-in-provo-ut-4002276 .

The consumer was very concerned about this person's selling tactics. Mr. Sullivan informed her that her system was obsolete, although it was only a 1 ½ years old, because "electronics have been updated since the time hers was installed." He told her that "someone could easily hack into her system or that she was vulnerable in the event someone should cut her line."

"This is the perfect time for door-to-door sales," said Michael Coil, President/CEO of the BBB of Northern Indiana. "The BBB warns consumers not to let anyone they do not know into their home and to contact the BBB or go to www.bbb.org for a full report before making a purchasing decision. Play it safe."

 

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